Elderly person fallen at home unable to open door, Campbell CA


A dispatch call about an elderly person who has fallen inside their home and cannot open the door. Responders try to contact the reporting party, say the patient is alone on the floor, discuss possibly forcing entry, and send units to 3911 Via Milano.
Audio|Source: San Jose Fire
01:6
Transcript:
Are you able to contact the RP to open the door? (name withheld), San Jose, you're close for a fall patient who is alone and on the floor. We'll try to call her back to see if there's someone there. Copy, we might have to force the door. Do 1104 reported a landline with the RP voicemail. The patient is alone and on the floor. They advise four sentries. Do one engine as you want? Go ahead. Can you bring up the squad as well? Engine 14, medical, 3911 Via Milano near Via Roma, Station 14 area.
Are you able to contact the RP to open the door? (name withheld), San Jose, you're close for a fall patient who is alone and on the floor. We'll try to call her back to see if there's someone there. Copy, we might have to force the door. Do 1104 reported a landline with the RP voicemail. The patient is alone and on the floor. They advise four sentries. Do one engine as you want? Go ahead. Can you bring up the squad as well? Engine 14, medical, 3911 Via Milano near Via Roma, Station 14 area.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Vía Milano, Campbell, CA 95008
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