Silent medical emergency call at Sanctuary Circle, Cincinnati OH
Medical EmergencyFire and medical units responded to a silent medical emergency call near Sanctuary Circle. The call taker heard button presses but no verbal response. Responders tried to locate the person using GPS and knocking on nearby doors. The patient was eventually found and exited an elevator. Medical units were dispatched to the location.
Audio|Source: Cincinnati Fire
05:29
Transcript:
00:00
Looks like it originally came through as a silent 911 call and an automated voice message played saying,
00:10
Subscriber needed medical assistance.
00:14
I'm sure if the callback phone number is the subscriber phone number.
00:21
You have a callback phone number?
00:26
We'll try. They might have an open line. We'll see.
00:31
We have the tenant next to us, so we're wondering if he recognized his numbers. Do you have a callback number?
00:40
That's clear.
00:49
Chuck 19, has the fleet come up to Shortbine and Corey.
00:53
We've got someone impaired in a car with taking their keys.
01:01
Chuck 19, what's your location?
01:05
Coroner short blind and Corey,
01:07
right next to Angry Joe's Rush off.
01:16
That's clear. We'll send over to police.
01:26
And you said, we're just confirmed the address as near Sanctuary Circle.
01:32
That's what was given, but it's a GPS location.
01:37
Call taker does have an open line and they can hear someone pressing the buttons but not getting a verbal response.
01:47
Truck 19, she just took off, hit the side of the truck, and I want to run over one of my guys.
01:53
She's heading down to Jefferson right now. It's a little silver Hyundai Tucson on SUV.
02:00
Truck 19, that's clear. Is that it be okay?
02:04
We're fine.
02:06
She's heading, she looks like South on Jefferson.
02:11
That's clear. We'll have age one.
02:18
Just to be clear, are you saying that the call taker or the person in the open line can hear the fire department or the alarm company?
02:28
They can hear the subscriber pushing buttons on whatever alerted. I don't know if they have like a button press or if they have a special phone or something.
02:45
Claire,
02:47
we're at this location and the tenant to answer the phone and said that they do not need medical, so we're going to knock on a couple more doors nearby, but otherwise we're going to be back in service and if you can give us a better location.
03:02
That's clear. We'll tell the call taker to listen for any knocking.
03:14
Engine 7, updated GPS is now plotting closer to near Sanctuary Circle.
03:39
Rescue 14.
03:42
Go ahead.
03:45
Can you do a call back to you if they're still stuck? We've checked the elevator in this location. There's nobody here.
03:51
Yes, sir. Stay by.
03:57
Engine 7, call taker can hear you in the background of wherever you are currently.
04:06
Claire, we're at near Sanctuary Circle, we're trying to make contact with the patient now.
04:12
Okay.
04:15
Okay.
04:20
Okay. Okay.
04:21
Go ahead this matter, special medication into near sanctuary.
04:36
Rescue 14, they just made exit out of the elevator.
04:42
Okay, thanks.
04:49
307, go ahead and dispatch a medical unit near sanctuary.
04:54
Okay, clear.
05:00
Yes, sir. Yes, sir.
05:03
I got the report.
05:15
Medical 46 Respond, Requestion 7,
05:19
Near Sanctuary Circle between South Covey, Run Court, Loudhaven Way, fire grounding item 2. Medical 46, respond, request of attention 7 near Sanctuary Circle.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near Sanctuary Cir, Cincinnati, OH 45230
This shows a Google Street View of the area near the location, which might not be the exact address.
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