Person fallen inside apartment unable to open door


Audio|Source: Contra Costa County Fire Dispatch - East
01:58
Transcript:
Confire, engine 69. Engine 69. Could you have the alarm company contact the patient again and tell them we are at the front door if she's able to open the door herself? A fire copy. And we did have a phone number, we attempted to contact, and there was no answer. But I'll see if the alarm company can get a hold someway. It's 69 copies. Agent 69, confire. Go ahead for 69. Engine 69, the alarm company no longer has contact with the patient. They did state that the patient advised of the lockbox and the code. Just confirm you were able to look at that. The code was to gain access into the facility. We're now on the first floor in front of the door. We're not able to get the patient to open the door. I did confirm that the patient mentioned to the alarm company that they fell and confirmed the apartment 113. I have a general manager phone number. I'm going to actually have two phone numbers here. I'm going to try to see if someone has a key or if there's maintenance on site. Inage is 59 confire. Both numbers have been disconnected that we have listed for the general manager on site. I'll remove them out.
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This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Contra Costa County, CA
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