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Customer threatens to break window at Burger KingLakewood OH

audio iconDisorderly Conduct
W 117th St & Madison Av, Lakewood, OH 44107

A male customer at Burger King near Madison Ave became upset after being told their biscuit was unavailable. He yelled and demanded a refund. The customer threatened to throw objects through the drive-thru window and tried to break it. A child inside the restaurant was heard screaming. The suspect ran away on foot as police arrived.

Audio|Source: Lakewood Police and Fire
03:0
Transcript:
00:00
Head to Burger King, near Madison Ave, having issues with the customer who ordered food online and he came to the drive-through.
00:09
He ordered a biscuit, they're out of biscuits, she tried to give him the croissant.
00:14
He wants his money back, is yelling and screaming.
00:18
What, let them shut the drive-through window?
00:22
Near Madison Ave for...
00:26
29, I copy from the back edition.
00:31
I got to copy the three points.
00:35
Wanted to be a white male brown hoodie, he's on foot, so he's now threatening to take birds and throw them through the window.
00:43
29, any copy?
00:51
Can you respond to Code 3[1]? He's breaking out, trying to break out the window now.
00:57
I can hear a little girl in there screaming and crying.
01:04
I got to go through, Park Woodstroy.
01:11
Claire, I not copy coaster.
01:17
He's got on jeans, blue hoodie. He's starting to run away because he hears you guys come in.
01:23
He's found on Madison.
01:32
Now he's walking around the east side of the building.
01:39
I'll be pulling up here in a second.
01:46
Two, I don't see him around the burger camera right now?
01:51
He's this guy right here.
01:56
Oh man, is he ringing a hat?
02:02
He had the hood up. I couldn't tell if he had a hat on underneath it.
02:07
Just like a grayish blue hoodie,
02:10
black tennis shoes, maybe with a white sole it looked like.
02:18
This pants were like a lighter color.
02:21
Maybe like a gray khaki or light colored jeans.
02:32
Right now we don't have eyes, so we'll be a look around.
02:39
I just saw a gray pants and a black coat of jacket walk in a fifth or a bank if that matches.
02:47
That may be hit, Austin.
02:53
Look, he said white now.
02:59
Yeah, right now.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
Code 3: Emergency response requiring lights and sirens.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
W 117th St & Madison Av, Lakewood, OH 44107

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