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Customer dispute over return policy at Burlington store, Lincoln NE

audio iconDisorderly Conduct
Near O St Suite 100, Lincoln, NE 68505

A customer at Burlington near O Street became upset over the return policy, was verbally confrontational with staff, and initially refused to leave but later left the store.

Audio|Source: Lincoln Police and Fire, Lancaster County Sheriff
00:41
Transcript:
00:00
Got a disturbance just occurred at Burlington, near O Street, making contact with Rose, who's the employee.
00:08
They had a 40-year-old female, brown hair, glasses, white sweatshirt, black pants, who was upset about a return, was verbal with staff,
00:16
was told to leave but was refusing.
00:17
Sounds like the PR was in Elizabeth Ramirez, who also gave us a call, said she was just questioning their policy and the employees got upset with her.
00:29
Now sounds like she was going to be leaving the location.

Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.

Location mentioned:
Near O St Suite 100, Lincoln, NE 68505
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