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Los Gatos, CA

Firefighters delayed by locked doors at medical unit 

audio iconMedical Emergency
Near De Soto Dr, Los Gatos, CA 95032
Firefighters are responding to a medical emergency at a care unit, but they cannot get in because the doors are locked. Someone is bringing a key to let them in.
Audio|Source: Santa Clara County Fire Dispatch - Command 72
00:31

Transcript:
again, let them know we're at memory care, but I think there's been a change in how they allow us access. Got that, well, I'll give my phone, too, we can figure out. Agent, (name withheld), somebody with the key is on the way out. Engine, (name withheld), somebody with the key is on the way out. Engine 82, pre-alert medical[1]. 350, De Soto Drive, (name withheld)'s area.

Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
pre-alert medical: Medical Emergency

Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.

Location mentioned:
Near De Soto Dr, Los Gatos, CA 95032

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