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Hotel staff confront guest refusing to check out, Memphis TN

audio iconDisorderly Conduct
Near Apple Tree Dr, Memphis, TN 38115

A female guest at Sonesta Symphony Suites refused to check out, leading to a dispute where staff acted aggressively toward her in the hotel lobby. Both the guest and staff remain on scene.

Audio|Source: Memphis Police and Shelby County Sheriff
00:26
Transcript:
00:00
Your complaint is (name withheld), the employee.
00:03
He's involved with a guest who is refusing to check out.
00:08
The confounder is a male other wearing a black shirt, black pants, if the front desk.
00:13
We received another call from (name withheld).
00:17
Advising she's involved with staff who has been aggressive with her about leaving the premises.
00:22
She's going to be in the lobby, female black,
00:25
wearing a black shirt, black pants.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Near Apple Tree Dr, Memphis, TN 38115
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