False fire alarm at medical office on Canal Boulevard, New Orleans LA
Fire & ArsonA fire alarm at a doctor's office near Canal Boulevard triggered a response from multiple fire units. Upon investigation, they found a roof leak causing the alarm panel to malfunction and repeatedly activate the alarm. Unable to locate the alarm panel or contact the building owner initially, responders confirmed the alarm was false. A pedestrian had also called in the alarm a second time, not knowing it was false. Efforts were ongoing to contact the alarm company and building owner to address the issue.
Audio|Source: New Orleans Fire
07:32
Transcript:
00:00
Engine 13, engine 18, engine 35, ladder 9, car 505, rescue 7.
00:07
Fire alarms business,
00:10
near Canal Boulevard,
00:12
near Conrad Street, and near Walker Street.
00:16
Zone 507 Engine 3rd, Engine 18, engine 35, ladder 9, car 505, rescue 7.
00:25
Fire alarms business
00:27
near Canal Boulevard,
00:30
near Conrad Street and near Walker Street.
00:38
18, 10.4.
00:40
104-118. Use fire ground 5.
00:43
9.8.
00:46
35-104.
00:48
Engine 13 to Car 505.
00:51
104. 9. 1935.
00:54
9.0.5.2.4. A couple of five-o-five.
00:58
Engine 13 to car 505-505.
01:01
505, great answer.
01:06
Rescue 7 respond.
01:08
10 for Rescue 7.
01:14
If we have a situation where there is a building that is giving off a false alarm, there is a leak on the second floor that is carrying down to the first floor.
01:23
We are unable to find an alarm panel to disable the alarm or shut it off, so it's just going to keep going off.
01:31
You can probably send back all companies.
01:34
For 505 to all companies, you may return,
01:38
505 to engine 13.
01:42
Meet me on 5-ground 9.
01:46
Engine 18 is in...
01:49
10th, 111.
01:51
Letter 9 in service.
01:53
7-4-L3-L3-9.
01:54
Engine 13 on, 5-ground 9.
01:57
Yeah, let's move over the info 7 for a second. Get off a 9, thanks.
02:02
13 on info 7.
02:04
5 to engine 13 on Info-7.
02:14
Engine 39.
02:17
Medical.
02:18
near Lamanche Street.
02:21
near North Valer Street and near Urquhart Street.
02:26
Zone 3053.
02:28
Engine 39.
02:29
Medical.
02:31
near Street.
02:33
near North Valer Street, and near Urquhart Street.
02:38
13.
02:43
So you're having trouble finding the panel, you said.
02:46
Have you, uh, has anybody contacted the owner and has the alarm company responded yet?
02:54
Engine 30 now use versus find the channel.
02:57
The alarm company has not responded.
02:59
There is no point of contact. I asked a fire alarm to see that there was a key holder and if there was not.
03:06
And no, we were not able to find a panel. It is a doctor's office and there's got to be a hundred rooms in there. We went through all of them.
03:12
But there's a couple that are locked and without prying a door we couldn't find this.
03:24
Engine A cover engine 39 Engine A cover engine 39
03:30
I have two full. Tenfold. Tenfold is a third an end.
03:35
Four out.
03:36
Exactly. Whatever is what we're... Centphone is a name.
03:39
One on the same.
03:41
Tenfold.
03:42
Um,
03:43
negative. We were unable to get anything out of the lobby head unit because we don't have a code.
03:52
Mr. 39, he responded to a 63-0-head unit because that's leading alpha 32, 42, 43 response.
04:00
10-4[1] and it's no one on site, bro.
04:03
Negative, it was completely empty and completely locked up.
04:06
We were lucky we found one door that was loose last time. It might actually be last this time.
04:13
10-4[1]. Give me that address again, then.
04:16
near canal.
04:25
Engine 14, Engine 29,
04:28
Squad 7, Rescue 7, Squad 2, Car 502. High Life Hazard Fire Alarm near Canal Street,
04:38
near Burgundy Street, and near Dauphin Street.
04:41
Zone 1121. Engine 14, Engine 29,
04:46
Squad 2, Squad 2, Car 502 High Life Hazard Fire Alarm
04:53
near Canal Street near Burgundy Street and near Dauphin Street I just got a near Canal Boulevard.
05:05
512 and our company is just by a ground tool.
05:09
29104.
05:10
729.29.
05:13
That's correct. The actual building, you're standing in front of it, it's near Canal Boulevard.
05:20
near Canal Boulevard.
05:25
Correct.
05:26
All right, 104. Go back over to 5 round 9. I'm going to talk for communications.
05:33
14, 104.
05:35
1014. 14.
05:37
4.
05:38
All of communication.
05:40
505.
05:42
Communications on Info 7.
05:43
Communication.
05:44
Engine 1.
05:46
M.S.O.G.O.A. Department 1111. Yes,
05:51
ma'am. We have a corrected address of that Canal Boulevard O'an that keeps going off. It's actually near Canal Boulevard.
05:57
Do you have any builder, owner of contact information on that building?
06:03
Negative. It was called in by first party. Call it this time. It was called in court by the alarm company.
06:09
Okay, 104, do you have the alarm company info so I can reach out to them to get the building owner?
06:16
Squad 2, Rescue, 7, 502, 104-year-old.
06:19
Squad 2,
06:21
104-4-4-2.
06:24
104-5-0-2. 17 to 505.
06:28
Negative. I can send a call back request to the person they call and see if we have that information.
06:35
Sentful. I've got 13 sitting over there and they are having trouble accessing the panel. There's a roof leak which is causing it to malfunction, so I'm sure the owner would like to know.
06:47
Tiffel.
06:49
5.05 Communications Info 7. Be advised that engine 13 is now on 5.5 round 9 and 5.05 is going back in service.
06:58
5.05 Engine 13 on 5 round 9.
07:03
Yes, sir. We are able to make entry again, but before we made entry, we found a pedestrian who was walking by and heard the alarm and called it in, so that's why we've been dispatched the second time.
07:13
We informed her that it was a false alarm.
07:16
10-4[1], that's what communications was just telling me.
07:20
She's also going to contact a fire alarm company to see if they can get information on the building owner so I can get somebody over there.
07:26
So continue with communications on 5-round 9 and do what you've got to do.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
10-4: Acknowledgment/Affirmative (message received)
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near Canal Blvd, New Orleans, LA 70124
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect