Customer threatens to shoot staff over refund dispute 

Transcript:
Street, the Wobbin Hardware. We've got to open 911. They're using the silent call procedure, meaning they're not speaking to us. Unclear what's going on. There is someone there. It could be an issue between a customer or a clerk. We're trying to get more information. They're not speaking to us. 1641 Beacon Street, Wobin Hardware. 407. The sergeant. We have it. Four-night ready, control? Control. We're starting that way as well. Roger. It sounds like there could be multiple people in the store. It sounds like the customer wants a refund. appears to be a sudden onset of this. We're evaluating for it. Three teams, two minutes out. Brookline P10 is responding to 45 miller road. Brookline P10 will show you respondent. Brookline P10 will show your spine 1334. Stand by, ma'am. Units responding to the hardware store. The customer is belligerent. He's making threats to shoot them. They have a backpack. Male party, 40, dark hair, dark beard. Again, this is over a refund.

Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.