Fire alarm malfunction causes access issues at mall


The fire alarm at a mall went off due to a malfunction. Firefighters had trouble entering because part of the mall has a separate alarm system. Facilities staff helped them get inside. No real fire was found.
Audio|Source: Norfolk City Fire and EMS Dispatch
01:19
Transcript:
I don't want to engine mall. Engine one, go ahead. Turned on saying, the medic floor, what you need? 1043. Yeah, there's no alert here on the enunciator panel for the mall. I've been informed that Dillard, because it was privately owned, has a separate system. That alarm company called in and just said that they're having a supervisory alert. Right now, just the structure up to the door. We're still supposed. Copy that. We're attempting to make access. We're unable to make access to the main entrance in the mall. We are now in the parking garage talking with another security guard. Okay, facilities is en route to your location to get you in there. (name withheld), okay, I'll take back. Engine 15, go ahead. Very small fire in the hole. Put out by a concern system. Go back to a clever. I copy, 1043. (name withheld), attack three. Go ahead. Activation was due to a malfunction. We're going to one player. 1044.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Monticello Ave, Norfolk, VA 23510
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