Smoke and gas odor reported inside Neiman Marcus, Orlando FL

Smoke and gas odor reported inside Neiman Marcus

Fire & Arson

Reported: 08/17/2025 04:20 PM (PDT)

Near Conroy Rd, Orlando, FL 32839

Audio reporting smoke and a burning or gas odor inside the Neiman Marcus store at a mall. Security called it in, evacuation was advised, and security will meet fire units at the East Gate entrance. The store is on the second floor at 4200 Conroy Road. Fire responders reported nothing visible and are investigating.

Audio|Source: City of Orlando Fire - Tac 1 and Tac 3

01:43

Transcript:
AMR 163, I apologize. (name withheld) volume. Can you read back? Are you ready to respond? Station 11, 163. District 3. Rescue 10, Heavy Rescue 1, District 2, District 3. Smoke reported inside Neiman Marcus. There is a burning or gas odor inside. Security reported this and will meet units outside at the East Gate entrance. Evacuation was advised. Second floor of the business. 4200 Conroy Road, across the Water Garden. Cross streets are Water Garden Drive and Eastgate Drive. Two-story commercial mall. Nothing showing; units are investigating. (name withheld) is on the same.

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This was transcribed by AI and may contain errors. Please verify the information independently.

Location mentioned:

Near Conroy Rd, Orlando, FL 32839

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Medical Emergency

08/18/2025 12:01 PM (PDT)

Near Conroy Rd, Orlando, FL 32839

Engine 17, Rescue 10. Injury for Mayfall[1] non-emergency. At 4192, Conroy Road, Moe's Southwest Grill. Cross streets are water-barden drive and eastgate drive. Engine 17, rescue 10. Tower 9 is an accidental activation. System is then reset, show Tower 9 service. Power 9.

Fire alarm at mall investigated, no fire found

Fire & Arson

08/17/2025 04:24 PM (PDT)

Near Conroy Rd Space A-148, Orlando, FL 32839

17 all units. He'll be near the 3-0 and cheesecake factory entrance where we're being directed to. District 2-11. I'm on scene. It's in command. District 2 to 17. Do you have security flagging you down? I've got a security guy over here. He's saying it's going to be over here on the east side of the building. Large kind of battalion 4, sorry. Battalion 4. Seventeen, man, I got security with me. They're leading us. Seventy, we're being redirected by security to the other side. Probably where you're eye, district, too. Check, we're going to call that side, Bravo. Grand Alando, thought I was going to be the Millennia Drive side. Copy site, Alpha, Millennia Drive. Command Post, we located south. 17 engines, I see you guys pulling up. It's going to be over by that security right there while we're walking over now. You got to be the first engine. Engine 11. Automatic fire alarm[2] at 12.01, South Semarland Boulevard. Walla. Cross streets are a lot-coaster drive and Pegas Street. Engine 11. Command Tower 10. This is about before you set up. We got a lightning in close proximity here. Tower 10, copy. We're going to be operating its first truck. Injune, service 2-2-1-2-2-1-2-6-1 in Orlando. Intent2. Truck 5-1. Command Tower, Tim, we got the lightning really close. Let's note off on a set up for now. Just give an injury report when you came. West Lieutenant, Tim, I'll say you two out. Let's send you to command. We got escort to the area in question. Command copies. On-scene says they smelt smoke. We have no conditions, no smell of smoke[3]. It's still necessary. Thank you very much. We've been asked for the area in question. I'm probably to survive a smell of smoke. It might be a slight, electrical odor, no smoke. So, investigating. Heavy Rescue One, go ahead and take red. Have your rescue one. Have your rescue one. Go ahead and take red. Every rescue one, cop. I'll send me that plug for now. Have a check. District 3OSA safety. District 3 safety. Rescue, TAY, ready rescue. Rescue, Tens. And you send command, just an update. Still have no conditions. We do have multiple lights that are out. Tyler Tens en route to check the electrical panels. Okay, Cabby. You guys having to make contact with maintenance? We have someone escorted us, I'm not sure if he's for maintenance or management. I understand. Command to Chuck 51, your best spot is probably going to be on the Delta corner of the structure. Probably Delta corner of David Marcus. That's primitive. It's going to be towards the cheesecake main entrance of the Maloney here. Engine 10 to Tower 10. We just had another bank of lights turn off. Can you advise that that was you or not? It wasn't us. We saw lights shut up coming down to the panel, so an update momentarily. Check, I believe management stated something about automatically turning off soon, so it may just be on a schedule. We're in the executive offices. The odor is stronger in here than I don't know the main floor. It does smell like a baluster and in our belt. Power 10, copy. Command of 17, what floor is that going to be located on the executive offices? Second floor. I'm sorry. AC1 on team support. AC1 support. 6 Orlando, how did you receive this call? There is a lot of command. Our best access is going to be in the main entrance to the right. Check. We've... I believe all the units are making entry over to know on the Bravo side of the structure there. I believe security had a door open over there. There's some security run around. They may be able to direct you in. Copy. Minotaphics confirming your own service? Each other towering service. Copy. Tower 10 engine send, any of those lights shut off? Not since our last report, but we do have parking 50% of the lights off up here. Italian 4, I'm saying. The Italian 4. You may have the battalion 4, you can just stage for now. Chapter. Tower 10 engine, how about now? No change. 17, Command, I believe I found the ballast[1] in the executive offices. Pass the lights out. Recommend it can't handle for us in Tower 10. Command copies. Are you going to be able to secure the power to that ballast in question? Tower 10, to come there and copy, Chief. We can do that. I understand. Orlando, it's going to be a can't handle for Engine 17 and Tower 10. Retail, as you can show District 2 in service. District 2 can handle Edge 17, Tower 10. All units return to service on this talk group before selecting one. Battalion 4 return. Battalion 4.

Fire alarm reported at shopping mall with evacuations

Fire & Arson

08/17/2025 04:22 PM (PDT)

Near Conroy Rd, Orlando, FL 32839

Truck 51, Battalion 4. Respond to Joint Response. At 4200, Conroy Road, (name withheld). Cross streets are intersection of Millennia Boulevard and Interstate 4 on RAP East. Truck 51, Battalion 4, OCFR 5. Time, out 1922[1]. Going to being closer to be on, to be closer on to the northbound side of the road. We are attempting a callback 1923. I'll meet units outside. Evacuation was advised. This will be on the second floor of the business on the East State entrance, 4200 Conroy Road, Cross of Water Garden. AC1. Apartment or Commercial Fire. At 4200, Conroy Road. (name withheld). Cross streets are Water Garden Drive and Eastgate Drive. AC1. Respond on OFFD3.3[2]. QA has one to east. 17 I'm seeing two-story commercial mall, nothing showing investigating. We reference a full comp for a smoke-coder inside 1924. To the address where at last call to go pick up equipment, we'll advise on Pack 1 as well. The address for a report for, you can maintain fire one for that.

No fire found after smoke smell reported at Orlando location

Fire & Arson

08/16/2025 06:03 PM (PDT)

Near Conroy Rd, Orlando, FL 32839

Next, you turn to A roll. Rescue 10. For the end of Rescue 12, you're returned for service. Rescue 10 is going to be closer. In 6 3, hiring with 2, we have no condition. At 4,200, Conroy Road. This is going to copy. Next millennia. Cross Street from Water Garden Drive and Eastgate Drive. Rescue 10. Edge 4 is on scene, stopping by the hydrogen on meeting and allow the cell office. Vision 4. Rescue 4. Rescue 12, Orlando. We didn't are canceled. That's affirmative. The rest of the time is going to be closer. Tower 6, District 1. There's no conditions on the second floor. Attic space is clear. This is one copy. No conditions in the attic space for the second floor. Is the caller on team? Can he advise where he smelled the smoke? Tyler 6, District 1. No, the car, you're a loud strike, any smell smoke on the outside of Florida area. Nothing inside. District 1 copies. District 1 all-in-towing units to reduce the non-emergency. Power 6 outside, nothing's showing from the backside in the roof. Copies, nothing shown in the backside. Agent 666 on scene. Engine 666. District 1 is on scene. Subun Command, Side Alpha. Enos one does seem. Emis one. Engine 17, patient, I'm sorry. No one's on Tain, Rhett. Engine 17. Carlin, RIT. Command, engine 6-6, second stage, agitraud. Engine 6-6, copy staging. Agent 6, command. We've searched the entire inside, sundown conditions, attic space. Everything on the ticks seems clear, nothing on the exterior. No more smell of smoke. We can probably get a can handle for six units. Command copies. We'll make this a C-handle for Engine 6, Tower 6. Command will be terminated. District 1 is available. Handle is Engine 6. Can't handle for Engine 6, Power 6. District 1 and service. All the units can handle for internal service before selecting 1. Tower one. Call one. Six-six copies, return to Norse County tagline. Ending 66. Be a rescue. No refuse. EMS one. EMS one. Penis is working on is evaluating the smoke and we'll reset the alarm. This one's going to remain in an alarm. All units on a Soccerp, this talk group is long a monitor, select LC2 for the remainder. All right, I think it's on two. There's a... (name withheld).

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Medical Emergency

08/15/2025 09:40 AM (PDT)

Near Conroy Rd, Orlando, FL 32839

Engine 17, rescue 10, first aid and known. At 4,200, Conroy Road, Mullet's Millennia. Cross streets are Water Garden Drive and Eastgate Drive. Engine 17, rescue 10.

Smoke and gas odor reported inside Neiman Marcus

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