Customer seeks refund after returning phone at AT&T store


A caller explains returning a phone to an AT&T store, says they did not receive a refund receipt or the phone, and authorities were dispatched for a civil matter.
Audio|Source: Baltimore County Municipal Police Departments
00:29
Transcript:
Hello, I would be. Can you put me in time, and lock me out, please? The (name withheld), Newark, Newark Road, gorgeous accident. 104, 1455. 828, you're being dispatched to a civil matter. 7803, Harford Road, 7803 Harford Road, near Lavender and Teller Avenue at the AT&T. The caller bought a phone from the location last night, brought it back to the store due to it not working, however the staff never gave him a refund receipt or a phone bag.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Harford Rd Ste 101-103, Parkville, MD 21234
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