Customer threatened to kill himself over billing dispute


Audio|Source: Parma / Parma Heights Police and Fire
00:46
Transcript:
We're in service by due to transport. Copy. That one is out, bar, ma'am. Got me. 6152-6145. 5-2-0-4-5. 5-2.0 for both. 9-2-1-6 New Kirk Drive. Olds Fargo Rupp was talking with a customer named (name withheld). Called down about something on his bill and he was upset with the answer that they gave him and he told the customer service rep to kill himself. This was 30 minutes ago and they do not have a phone where they called on. 921. We're happy.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Newkirk Dr, Parma Heights, OH 44130
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