Emergency responders unable to enter patient's apartment 

Transcript:
We have not made patient access or access into the patient's apartment yet. We can hear her talking through the door. She says she is trying to get to the front door. Do you have a phone number for building maintenance that may have a key? Medics 24 I copy. You have an aviation contact. You can hear through the door. We'll try to get a number for the apartment complex. Stay back. Medic 24, Metro. Go ahead for Metro, or go ahead for Medic 24, sorry. Medic 24, do you have the name of the complex, mission? Metro for Medic 24, can you repeat that question, please? Medic 24, is there a name to the apartment complex? Yes, there is, but we'll have to try to retrieve it. Stand by. We think we have maintenance coming with us now. Disregard any callback, Metro. Looked on the right person. Metro Coffee's. Metro from 924, just for premise history, with this address, this is called Aluna. A-L-U-N-A. Metro coffee is Al-L-U-N-A.

Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.