Elderly woman reports no assistance in hospital bed, San Jose CA


An 84-year-old woman in a hospital bed reported she has back pain and no one is assisting her, despite hospital staff stating they are handling the situation.
Audio|Source: San Jose Fire
01:24
Transcript:
00:00
19, copy you arriving on scene, calls an alpha-response, 84-year-old female with back pain.
00:05
Engine 10, en route?
00:06
Jin Ten, Seno Day?
00:07
And Jin Ten, we do have the patient callback landline, and she advised no one is in the room with her.
00:11
For now, we have you still responding.
00:13
She's not receiving the help that she needs.
00:15
Copy. Okay, we'll go make contact in the hospital, in a hospital bed.
00:19
I try to get a hold of a doctor, I guess.
00:20
Show us on scene.
00:21
Engine 10 on scene.
00:22
Ingin 10, soundly fire.
00:23
Engine 10. We have a bit of an issue here.
00:26
We've got the patient calling back saying no one's in the room with them.
00:29
The house supervisor of O'Connor has called county and advised that they're handling it and to cancel both the ambulance and the fire truck and the ambulance has been canceled.
00:38
But again, we have the patient on the phone stating no one's there helping her.
00:41
Didn't take copy, we're just going to go to the room.
00:43
Engine 101014, thank you.
00:44
Please let us know because the ambulance has canceled, we need to start them out again.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Forest Ave, San Jose, CA 95128
This shows a Google Street View of the area near the location, which might not be the exact address.
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