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Multiple patients with neck pain at Shoreview and Royal, San Mateo CA

Medical Emergency

Reported: 11/9/2025 12:32 PM

Shoreview Ave & Royal Ave, San Mateo, CA 94401

Emergency responders are attending to multiple patients near Shoreview Avenue and Royal Avenue, San Mateo, including an 8-year-old and a 30-year-old female both suffering from neck pain. The patients are from separate vehicles, and assistance is being coordinated to address the injuries.

Audio|Source: *SanMateo County Fire, CalFire CZU

01:57

Transcript:

00:00

10242 in code 2 for review galaxon 29 near Shoreview Avenue 39 near Shoreview Avenue Hemlock Avenue and Royal Avenue 2

00:11

2

00:18

engine 663 year old female

00:27

And 24 PDs on scene requesting us to the 24-year-old Superven.

00:33

124. Control 2.

00:37

Go ahead.

00:39

It is calling us back, telling us additional patients.

00:42

I have an 8-year-old with neck pain and a 30-year-old female neck pain.

00:45

Would you like me to add additional resources?

00:51

Are the patients from the vehicle?

00:56

Patrol?

00:59

Control in the engine, 60.

01:05

2411 phone

01:09

263 to respond Code 2[1] here please 161 to respond Code 2 here please

01:21

56810 168 10

01:29

127 127

01:31

Go ahead. Uh,

01:34

they're in a separate vehicle.

01:40

You can start this a second.

01:46

Can you call for me before?

01:52

I just if you want an MCI[2].

01:56

Please repeat, I couldn't hear you.

Police codes explained

The following codes appeared in the transcript and are explained below:

[1]

Code 2: Urgent response without lights or sirens; proceed safely and obey all traffic laws.

[2]

MCI: Mass Casualty Incident

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Shoreview Ave & Royal Ave, San Mateo, CA 94401

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