Summary: Council Bluffs Fire and EMS responded to a medical emergency involving a 74-year-old female who experienced a fall at 103 North Avenue, Apartment 511, in Council Bluffs, Iowa. The patient was conscious and breathing but unable to get up after the fall. Her friend, unable to contact her throughout the day, arrived and heard her calling for help through the locked door. Emergency crews arrived, gained access, and provided a lift assist. The incident was resolved without further medical intervention, and all units returned to service.