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Customer refused service at Dunkin' Donuts over genderWebster MA

audio iconDisorderly Conduct
Near E Main St, Webster, MA 01570

A customer at Dunkin' Donuts near E Main St was refused service by an employee because of his gender. The customer became argumentative and threatened to swear at the employee. Police were dispatched to the location to handle the situation.

Audio|Source: Webster Police
02:16
Transcript:
00:00
I'm on a 911[1] call right now.
00:01
I have a complaint.
00:04
Employees refuse to take a person's order there.
00:07
So respond over there as well.
00:14
The dunks?
00:15
A firm.
00:23
Zero control.
00:28
Oh, good.
00:33
I had Bici with an ADWI pilot truck just turned down on Park Street.
00:38
We'll soon try to go to Defco.
00:41
Okay,
00:43
okay.
00:44
Goet through control.
00:47
Okay,
00:50
you saw the sign, but disregarded it.
00:52
He's going to try to pull down the mechanic and backing the Jeffco.
00:57
There's no car, so we should be able to do it.
01:00
Okay, I receive.
01:05
Three seven, sir.
01:08
Three seven.
01:09
Three seven. Three seven.
01:11
All right. Can I have the nature of that one? One call again.
01:15
I apologize. I was trying to get that.
01:17
My caller states that the employee is refusing to take his order because of his gender.
01:24
There was some confusion, it seems as though, placing the order at the speaker.
01:28
He was waiting there.
01:29
The employee waits him down and then refused to take his order when he got to the window.
01:33
So he's going to be waiting in the practicot to speak with you.
01:41
Okay.
01:46
You're trying to control.
01:49
7.
01:50
All right, you're just talking too about following reports of the signs.
01:55
He's in Jeff Co's lot now, I'll be clear.
01:59
Okay, is it?
02:04
Three comments.
02:07
Good.
02:09
My caller is now becoming argumentative.
02:11
Told me to back you off.
02:12
He's going to go swear at the employee.
02:14
I told him to not do so you're aware.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
911: Emergency call received via the 9-1-1 emergency system

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Near E Main St, Webster, MA 01570
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