Customer upset over bill and missing receipt Heard on: Sangamon County Public Safety 00:09 00:00 (number withheld) West North Grand Avenue for a 1015. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 (number withheld) West North Grand Avenue for a 1015. 00:03 Don called in, very upset, says they won't give her a receipt. 00:06 They're charging her too much and she refused to answer more questions. 2026-09-12 12:47 UTC Disturbance N Grand Ave W, Springfield, IL 62702 View on map