00:00
Yes, passenger ID number is (number withheld).
00:05
As I was driving down Alameda Boulevard and Alameda Parkway,
00:10
the road was really, really rough.
00:12
The passenger commented or stated that she hit her head on her wheelchair.
00:20
I had pulled over the bus into a parking lot.
00:22
I went back and checked with her.
00:24
She insists she doesn't need any attendant.
00:28
She says her provider will take care of it.
00:32
I informed her that I need to call it into you and follow what you want us to do.
00:42
ID (number withheld) . So she doesn't need no medical attention.
00:50
Correct, no medical attention is needed.