Person refusing transport after mental health call

Heard on: Alameda CA Fire Dispatch Group Calls

01:06

This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change.

00:00

Royal 20, respond to 5150 transport at (number withheld), Folsom Way, by Berkeley Youth Alternatives, Folsom.

00:09

Cross streets are Bonar Street and West Street.

00:14

51 Royal 20, we are en route, standby for details.

00:19

Copy, en route.

00:22

Berkeley Dispatch 1, Albany Medic 1 is clear.

00:24

Available any calls pending?

00:27

Negative, thank you.

00:30

Copy, switching back to help me dispatch.

00:33

I copy.

00:35

Engine three from Berkeley one.

00:38

Go ahead.

00:39

Are we going to need PD to respond to the Sacramento address?

00:44

Not at this time.

00:46

She refused transport to the ER.

00:51

She's struggling to get a hold of her case manager, but hoping we could help her with it.

00:55

However, I don't have that ability.

00:58

Okay, thank you.

01:00

Berkeley One, Royal Twenty, 10 min ETA.

01:04

Copy, 10 min ETA.

7/9/2026 06:37 PM

Medical Emergency

Bonar St, Berkeley, CA 94702

Person refusing transport after mental health call

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Not official report. AI-generated from public dispatch audio. Always verify with official sources.

As discussed during the dispatch call, a transport call for a possible mental health crisis occurred near Bonar Street and West Street by Berkeley Youth Alternatives. Emergency services are en route with an estimated time of arrival of ten minutes. The individual initially refused transport to the emergency room and was seeking help contacting a case manager.

Person refusing transport after mental health call

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