82-year-old woman falls and hits head at Heritage Hall Heard on: Wise VA EMS Dispatch Group Calls 00:31 00:00 Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 00:13 Attention, Big Stone Gap Rescue personnel. 00:15 Big Stone Gap Rescue personnel, this is your 1st alert on a fall call at Heritage Hall. 00:21 It's going to be Heritage Hall, North Hall. 00:26 It's going to be for an employee, 82 years old. 00:28 Employee fell in the floor. 00:29 She has hit her head, no bleeding. 2026-09-13 20:06 UTC Medical Emergency Valley View Dr, Big Stone Gap, VA 24219 View on map