Parent disputes officer help over child welfare

It's going to be a reference to (number withheld) Executive Park South, unit (number withheld) .

Complainant.

Requesting to speak with an officer.

Complainant requested to speak with a sergeant via landline, advising that the officer refused to help her with her questions about her child's welfare.

I copy. I'm just an officer, so I'll raise a supervisor for that one.