Contractors hit power line causing outage at Dollar Tree

Heard on: Ontario County Public Safety

01:58

This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change.

00:00

Can you change the address to the Dollar Tree in the city?

00:06

Power

00:12

outage in the area due to contractors struck the main line for (number withheld) Saltonstall.

00:17

Could you notify RG&E and also have Cook Properties respond here?

00:24

RG&E and Cook Properties.

00:31

Hey, can you help me out?

00:35

Make us a new card for the electrical problem.

00:44

Okay.

00:49

One to one, you guys all set?

00:53

All set.

00:59

A nine to dispatch.

01:04

Go ahead.

01:06

We're off the thoroughfare, covering post four.

01:12

Copy.

01:21

Ontario 154.

01:24

54.

01:27

Put the caller on an interview.

01:33

Affirmative.

01:44

12 from the fire dispatcher.

01:48

12.

01:50

Ground line, right?

01:54

Affirmative, and I'm working towards a pole for the transformer that blew.

2026-10-22 13:26 UTC

Fire

NY-364, Canandaigua, NY 14424

Contractors hit power line causing outage at Dollar Tree

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Not official report. AI-generated from public dispatch audio. Always verify with official sources.

As discussed during the dispatch call, dispatchers discussed a power outage near a Dollar Tree in the city after contractors reportedly struck a main line. They requested notification of the utility company and a property management company and created a new card for the electrical problem, which appeared to involve a blown transformer pole.

Contractors hit power line causing outage at Dollar Tree

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