Basement flooding from water softener leak, Cedarville IL

00:00

Stephenson County Control to Cedarville Fire.

00:02

Fire department is needed at (number withheld) North Stephenson Street.

00:06

Cedarville, (number withheld) North Stephenson Street.

00:09

Caller on the line states that their water softener is overflowing and flooding the basement.

00:14

They are not able to get it turned off.

00:29

Stephenson County Control to Cedarville Fire.

00:32

Fire department is needed at (number withheld) North Stephenson Street.

00:36

(number withheld) North Stephenson Street.

00:39

Caller on the line states that their water softener is overflowing and flooding the basement.

00:43

They are unable to get it turned off.

00:45

They are stating to have you come to the back door of the residence.

Basement flooding from water softener leak