Fire crews investigate alarm at SouthPark Mall, Charlotte NC
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This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
Fire & ArsonAs discussed during the dispatch call, fire crews responded to a water flow alarm at SouthPark Mall in Charlotte. No visible fire was found on arrival. Crews investigated the parking garage area while coordinating with mall security to locate the source of flowing water and secured access where needed.
Audio|Heard on: Mecklenburg NC Fire-Tac Group Calls
Listen to dispatch call
02:26
Transcript:
00:00
Engine 16's on.
00:01
Engine 16, near Sharon Road, SouthPark Mall.
00:03
Got nothing showing.
00:04
Engine 16 will be command.
00:07
10-4, engine 16 coming in.
00:10
Ladder 16's all clear.
00:14
Command ladder 16, go around to the main entrance and see if you can find security please.
00:20
113 copies.
00:24
Command battalion one.
00:27
Go ahead, Battalion One.
00:31
Hey Chief, we're going to drive around to the Macy's side of the mall.
00:36
It's showing that there is a water flow in the parking garage underneath of it.
00:41
Copy.
00:42
Battalion One's on scene.
00:46
Commander (name withheld).
00:48
Go ahead, Command.
00:51
We've located the pumper and pumps are running but we're unsure of where they're running to.
00:56
Can you see if an RP is available to come on site?
01:01
Yes, we're coming.
01:03
Stand by a sec.
01:06
Commander (name withheld).
01:08
Yes, Command.
01:10
I got a phone number (number withheld) for security because we can't find them either.
01:14
Can you give them a call, please?
01:17
Go ahead with the number.
01:20
(number withheld).
01:27
And if you get a hold of them, let them know we're in front of the security office.
01:34
Correct, you repeat.
01:37
If you get a hold of them, just let them know we're in front of the security office.
01:44
Hold on, I'm Agent 20C.
01:49
You calling 22?
01:52
Hold on, recall 22.
01:57
Ladder 16 to Engine 16,
01:59
can you come back here for the key where we are?
02:03
We got water coming from where I was in the room.
02:06
Doors are locked.
02:09
Alarm to Engine 22.
02:12
Okay, copy. Where? Uh, I'm not sure where you're at.
02:24
Yes, the Neiman were out there.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Sharon Rd, Charlotte, NC 28211
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
