Passenger blocked by faulty gate at Merchandise Mart, Chicago IL
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
As discussed during the dispatch call, a passenger was unable to enter the northbound platform at Merchandise Mart in Chicago due to a possible malfunction with the entry gate sensor. Transit staff were notified to assist.
Audio|Heard on: CTA Rail Ops - Chicago Transit Authority
Listen to dispatch call
00:38
Transcript:
00:00
Might be a defective Ventra front reader on the north platform outside the gate.
00:06
The passenger is saying it’s showing not used.
00:08
They’re not able to get in.
00:10
Uh,
00:12
ESA.
00:18
CSA at Merchandise Mart.
00:33
Yes, EA at Merchandise Mart.
00:36
Do you want the northbound side? We have a passenger unable to get in.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Merchandise Mart, Chicago, IL 60654
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.