Heater fire reported in room at Brothers of Mercy

Heard on: Amherst and Tonawanda Police and Fire Departments

01:45

This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change.

00:00

Fire alarm activation at Brothers of Mercy, 10570 Bergtold Road.

00:06

Somebody's a smoke detector in room (number withheld).

00:13

Three, right.

00:16

What are you doing, ready?

00:19

Go ahead, plate.

00:21

Reverse (number withheld), ID as well.

00:25

Go ahead, ID.

00:28

(number withheld) for (name withheld).

00:38

We're on location.

00:41

Three three, right there.

00:55

Five five zero.

01:02

(number withheld) .

01:10

Call back. They talked to somebody on location there.

01:13

Reported the heater in room (number withheld) had caught fire.

01:19

However, they neglected to ask if the fire was still active or if it was out.

01:24

So we're trying to make contact with the facility now.

01:30

Roger, we'll keep everybody calm.

01:38

Check with the front desk.

01:40

They are reporting no fire currently.

01:42

However,

01:44

the building does have.

2026-10-22 11:51 UTC

Fire

Bergtold Rd, Clarence, NY 14031

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Not official report. AI-generated from public dispatch audio. Always verify with official sources.

As discussed during the dispatch call, fire crews responded to a fire alarm at a care facility on Bergtold Road after a possible heater fire was reported in a room. The front desk later reported there was no current fire in the building.

Heater fire reported in room at Brothers of Mercy

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