83-year-old woman falls with shoulder pain at nursing home

Citizen EMS, citizen EMS, need you to respond to the Clyde Nursing Home for 83 year old female that has fallen, is complaining of left shoulder pain, unable to move arm.

Repeat, need you to respond to the Clyde Nursing Home for 83 year old female that has fallen, now complaining of left shoulder pain, unable to move her arm.