Alarm at business where passcode not verified Heard on: Collierville TN Law Dispatch 00:13 00:00 51307, commercial alarm, 396 Newby Heliot, 396 Newby Heliot, cloud nine. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 51307, commercial alarm, 396 Newby Heliot, 396 Newby Heliot, cloud nine. 00:06 Reverse front left door. 00:08 Made contact with a (name withheld), unable to verify passcode. 00:11 Unknown if she's on scene at 846. 2026-11-05 14:44 UTC Break-In New Byhalia Rd, Collierville, TN 38017 View on map