Elderly woman falls and injures shoulder at Highland Ave Heard on: Erie NY Fire Dispatch Group Calls 00:37 00:00 Sounds responding to EMS (number withheld) Highland Avenue. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 Sounds responding to EMS (number withheld) Highland Avenue. 00:03 (number withheld) Highland Avenue for a (number withheld) year old female that fell. 00:08 The shoulder injury and is feeling pain. 00:25 Repeating to Collins Fire, responding to EMS (number withheld) Highland Ave. 00:30 (number withheld) Highland Ave for a (number withheld) year old female fell with a shoulder injury. 00:35 She is feeling faint. 00:36 Time out of 1746. 7/21/2026 02:45 PM Medical Emergency Highland Ave, Collins, NY 14034 View on map