Patients assault staff at Mercy ER Heard on: Council Bluffs Public Safety 00:17 00:00 Two nine to service 800 Mercy Drive at Mercy ER room (number withheld) and 21 . Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 Two nine to service 800 Mercy Drive at Mercy ER room (number withheld) and 21 . 00:06 There are two sick patients getting physical with staff and security. 00:10 They're needing assistance. 00:12 No weapons in touch for 200 . 00:13 Eight hundred Mercy Drive in the ER room (number withheld) and 22 . 2026-10-20 05:34 UTC Disturbance Mercy Dr, Council Bluffs, IA 51503 View on map