00:00
Hey (name withheld), at (number withheld) Tipping Court, Defiance.
00:04
I got an underground customer complaining about being part out there.
00:09
Looks like a contractor called in, stated that the lines were miswired.
00:12
I'm assuming he hit them.
00:18
I tried to call the number reported, haven't got a response yet, but I'll continue to call, see if I can get any additional.
00:25
Information before you get there.
00:29
So I'm looking for bad voltage or a dig in.
00:41
Customer doesn't have a smart meter, but they're complaining about part out.
00:44
And looks like the job was reported by (name withheld), and it says contractor.
00:52
And it says lines were marked wrong and they cut them.
00:55
Would like to call before you come out, but they're not answering the phone, so I don't know what they cut.
01:07
Nine two one, yeah, (name withheld).
01:08
I've got in contact with the contractor.
01:11
He is stating that this vehicle was out there, but it was flagged improperly, and they believe that they dug into and hit a service entry cable.
01:22
But I'm also showing a lot of primary runs there too.
01:25
But so yeah, if you can check that out, I'd appreciate it.