Dispute at Kohl's over item return and staff behavior, Delafield WI
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
Disorderly ConductAs discussed during the dispatch call, a dispute occurred at Kohl's store near Golf Road in Delafield, WI, when a customer trying to return an item said the manager yelled at her. The customer, who is autistic, stated she could not be treated that way. She waited outside near her white 2025 Toyota Camry while staff refused to lower their voices.
Audio|Heard on: Waukesha WI Law Dispatch Group Calls
Listen to dispatch call
02:30
Transcript:
00:00
David 216,
00:02
we have a dispute.
00:05
David 215.
00:07
David 216, pending a dispute at Kohl's on Golf Road.
00:11
There's a caller who's trying to return something and the manager was yelling at the caller.
00:16
Receipt is registering in Kohl's computer, apparently.
00:20
The caller is saying that she can't be treated this way because she's a human.
00:26
David Tudson, no.
00:30
Charlie, 502, if you can just 109, your Dispo?
00:34
Sorry for stepping on you, 108, right?
00:37
All good, I'm happy.
00:40
David 502, I'm 1050 calls.
00:43
You can attach me.
00:45
Copy, David 502.
00:46
David 212.
00:48
David 218 will respond for training.
00:51
David 218, if you can just 109.
00:56
David 218, we will respond for tracking.
01:00
I can't be David 218.
01:03
David 215. David 215.
01:07
Ted 4, clear long.
01:09
In David Inis, they are up for Kohl's.
01:12
Our caller is saying that she's also autistic and staff refused to lower their voices.
01:18
Our caller is going to be outside by her white 2025 Toyota Camry.
01:25
18 copy.
01:28
Five hundred copies.
01:33
And David Units, you'll be looking for a female alone with darker skin, 40 to 50 years old, medium build, high five, silver hat, long red hair, long green coat with black hide boots.
01:43
18, copy.
01:46
David's Badger, 2.20-2.
01:49
All right, copy.
01:50
And for 43, she hasn't made it to the vehicle yet.
01:53
She disconnected on us.
01:56
Copy.
01:58
David 218, 23.
02:01
10 for David 21.
02:06
David 21, you can clear me earlier.
02:10
Copy, John 271 clear A-OA and David unit calling, go ahead.
02:16
David 5J2 are in contact for the return.
02:21
David 502, all I heard was in contact.
02:25
In contact at the return area.
02:30
I copy.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Golf Rd, Delafield, WI 53018
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
