Customer dispute over refund at auto parts store, Delta UT

00:00

32, have a dispute.

00:01

Carquest.

00:04

RP is the owner, currently not there at the store.

00:07

Advisor.

00:09

Subject there trying to return a product.

00:13

RP is willing to do that.

00:16

However, with the bank's closed, there's not enough money in the till.

00:19

Refund tonight.

00:21

RP advised this subject is not willing to leave the store until he gets his refund.

00:31

Ten four, 1017 .

00:39

Thirty two, that's all.

00:43

Thirty two.

00:45

32 RP just called back.

00:47

Advised that subject did leave.

00:50

Employees locked the front door, but they will be at the back door to talk to you.

Customer dispute over refund at auto parts store