Older woman fallen and unable to stand in apartment Heard on: Excelsior Springs MO Fire Dispatch 00:24 00:00 Stand by, medical dispatch. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 Stand by, medical dispatch. 00:10 Medical response requested. 00:12 (number withheld) Neil Lane, apartment (number withheld). 00:16 Older female patient fell. 00:17 She cannot get up. 00:18 She's been laying on the floor for hours. 00:20 She was just able to get to her phone. 00:21 (number withheld) Neil Lane, apartment (number withheld). 2026-11-15 01:31 UTC Medical Emergency Neil Ln, Excelsior Springs, MO 64024 View on map