Person unable to open door due to neck pain at home

Heard on: Sacramento Regional Fire and EMS

01:51

00:00

Truck 35, public assistance, district 35,

00:04

(number withheld) Gold Lake Drive, number (number withheld), truck 35, operations A3.

00:11

Been one lane line with the patient now.

00:13

She's still denying being able to open the door.

00:19

I'm sorry, what?

00:22

Patient is still stating she's unable to get out of bed to open the door.

00:29

Can you please clarify to her that I don't have the authority to force entry for neck pain?

00:38

Medic

00:44

6105, medical aid, district 105,

00:48

(number withheld) Hurley Way, number (number withheld), engine 105, medic 6105, operations A2.

01:06

Engine 103, medic 624, medical aid, district 103,

01:12

(number withheld) Wood Avenue.

01:15

Engine 103, medic 624, operations A2.

01:24

Dispatch, engine 12.

01:25

We're taking, excuse me, engine 1.

01:27

We're taking one more look from the security guard.

01:29

Can't locate them and she can't open the door.

01:32

We're gonna be forced to clear.

01:39

Engine one, I copy.

01:41

I'm attempting to explain to her.

01:43

You guys don't have the authority.

01:44

She's not watching.

01:49

Appreciate it. We can hear her side through the door.

9/7/2026 05:47 AM

Medical Emergency

Gold Lake Dr, Folsom, CA 95630

Person unable to open door due to neck pain at home

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Person unable to open door due to neck pain at home

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