Welfare check requested after suicidal statements tied to utility shutoff

I have CMP requesting a welfare check on the customer, (name withheld).

He initially had stated that his son tried to commit suicide, his wife had mental health issues, and then he stated he'd just kill himself because his service was being shut off for non-payment.

Two at the hospital.

Two four.

There's about a 20 minute delay.

On last contact, he answered his phone and then hung up on them.