Disclaimer
CrimeRadar content is provided for situational awareness purposes only and does not constitute an official report, record, verified account, or legal determination.
Audio is sourced from publicly accessible public-safety dispatch communications. Transcripts, headlines, and summaries are generated by automated systems based on this audio. Users should rely on official sources for verified information.
By clicking continue, I agree I have read and understand the above and agree to these terms and conditions.

Family locked out on balcony at Gulf Shores resortGulf Shores AL

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconPublic Assist
Plantation Rd, Gulf Shores, AL 36542

As discussed during the dispatch call, emergency responders assisted a family who were locked out on a balcony at the Royal Gulf Beach and Racquet Club near Plantation Road in Gulf Shores. Building security attempted to gain access but could not open the door completely because of a chain lock. The situation was resolved without further issue.

Audio|Heard on: Baldwin County Fire and EMS
Listen to dispatch call
01:36
Transcript:
00:00
Station 28, Zone 28, Gulf Shores Plantation, near Plantation Road.
00:04
Unit 5311, public assist off response.
00:07
Station 28, Zone 28, Gulf Shores Plantation, near Plantation Route.
00:11
Unit 5311, public assist off response.
00:15
Cross streets Keeble Way.
00:16
All clear, not a problem.
00:32
This is a call for Morgan Squad One.
00:35
For Morgan Squad One.
00:37
This is Squad One responding.
00:44
For Morgan Squad One responding, (number withheld).
00:46
Have a caller reporting the family's locked out on the balcony.
00:50
Gonna be Unit 5311 still trying to get further.
00:57
Hold on, let me see.
01:04
For Morgan Squad One from Holland Central.
01:09
Go ahead, Squad One.
01:13
There was an address update near Plantation Road.
01:17
Gonna be located at the Royal Gulf Beach and Racquet Club.
01:20
Same unit number, just different physical address.
01:23
First security, they were our caller.
01:25
They're advising they were able to open the door slightly but were unable to get into the unit due to the chain lock on the door itself.
01:34
As per their policy, they're not allowed to cut it.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
Plantation Rd, Gulf Shores, AL 36542

This shows a Google Street View of the area near the location, which might not be the exact address.

Correct
Incorrect

Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

Share This Information

Recent Public Assist Incidents in Gulf Shores, AL

Explore the dispatch alert map for more.