Person falls causing knee and shoulder pain in Henrietta Heard on: Henrietta NY Fire Dispatch 00:16 00:00 This is 646 EMS for the fall with knee and shoulder pain. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 This is 646 EMS for the fall with knee and shoulder pain. 00:04 Creekstone Commons (number withheld) West Henrietta Road, room (number withheld) boy. 00:09 646 EMS for the fall, knee and shoulder pain. 00:13 We're Chris Commons (number withheld) West Hanover Road, 0759. 2026-11-05 12:59 UTC Medical Emergency W Henrietta Rd #163b, Henrietta, NY 14467 View on map