Customer dispute at Tim Hortons on West Henrietta Rd Heard on: Monroe County NY Law Dispatch 00:23 00:00 Customer trouble at Tim Hortons, 4760 West Henrietta Road. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 Customer trouble at Tim Hortons, 4760 West Henrietta Road. 00:04 The employee versus customer. 00:07 They said they're upset. 00:08 The customer's in the lobby. 00:11 It's going to be a twenty-year-old female, black, wearing a (description withheld), (description withheld). 00:17 Lobby. 00:20 Forty-five, I'll back. 00:23 Forty-five, ten-four. 2026-11-07 23:17 UTC Disturbance W Henrietta Rd, Henrietta, NY 14467 View on map