Woman aged 95 with heart failure struggles to breathe Heard on: Monroe NY Law Dispatch Group Calls 00:17 00:00 (number withheld) Lake Avenue at the Palmer Green Mall, the back door. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 (number withheld) Lake Avenue at the Palmer Green Mall, the back door. 00:02 With EMS, a ninety-five-year-old female having heart failure, trouble breathing. 00:07 Ten-four. 00:10 Six hundred and eighty-two. 00:11 It was like the caller's husband didn't know how to unlock the door. 00:14 The back door is not unlocked. 00:16 Okay. 9/7/2026 12:12 AM Medical Emergency Lake Ave, Hilton, NY 14468 View on map