Bus passenger refuses to exit during mental health crisis, Kirtland OH
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This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
Medical EmergencyAccording to the dispatch call, a male passenger on a bus is experiencing a mental health crisis and refuses to get off at the end of the route. The bus driver requested assistance, possibly from a supervisor or police, to help persuade the passenger to exit near Lakeland College transfer station. Authorities plan to have the passenger removed if he refuses to leave the college property.
Audio|Heard on: Lake OH Transportation Group Calls
Listen to dispatch call
04:2
Transcript:
00:00
Is the supervisor out on the road?
00:07
Possibly. What seems to be the problem?
00:12
I have a gentleman on the bus.
00:17
He's having a mental health crisis and he doesn't seem to want to get off the bus.
00:27
I've asked him about ten times where he's getting off because I told him this is my end.
00:35
And he just keeps rambling and rambling and I just don't know.
00:40
what to do at this point.
00:44
10-4.
00:49
Where do you end at?
00:53
I'm heading up Tyler Boulevard now.
00:56
I gotta hit the mall,
00:58
and then I end at the college.
01:04
Sent for it.
01:07
Would you like a road supervisor to meet you there?
01:11
It may be needed.
01:14
He is homeless and doesn't have anywhere to go, so I think he's just trying to stay on the bus despite me telling him he can't.
01:29
That's fine,
01:31
but once the route ends, you'll have to board, and if he's thinking he's going to be able to...
01:38
stay at the college transfer station, you know, we check all the rooms and we lock all the doors, so that's not going to happen either.
01:48
So he should consider
01:55
A plan.
01:59
Yeah, I can't get them tickets that are won.
02:04
I'm going to keep trying, but I honestly, this has been for two loops, and I'm lost at the point.
02:13
I don't know what to do with them.
02:17
10-4.
02:20
I know it's hard, but there's nothing you could do.
02:25
I'll talk to the road supervisor.
02:29
Yeah, I mean, I'll call you back and let you know what he does decide to get off, but I just may need assistance in persuading him to get off the bus.
02:42
And your end your day, your and your night at the college.
02:49
And the town,
02:52
correct.
02:55
10-4.
02:59
Phase the 9J.
03:03
Go ahead.
03:07
I talk to the road supervisor.
03:09
Once you get to the college and he doesn't want to get off, we'll call the police,
03:15
and he's not going to be able to go into the Lakeland Community College, otherwise we'll have him removed, and then we'll have the doors locked, the doors locked automatically anyways.
03:28
So if he wants to get off before Lakeland, it's probably a better idea because there's nothing out there.
03:38
Correct.
03:40
I explained that.
03:43
I don't know.
03:44
We'll see. We're heading towards the mall now, so we'll see.
03:50
10-4. All right, just let me know if I need to call the police.
03:58
10-4, we would like to try to avoid that.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Clocktower Dr, Kirtland, OH 44094
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
