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Patient transport issue at VA hospitalLittle Rock AR

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconMedical Emergency
W 7th St, Little Rock, AR 72205

As discussed during the dispatch call, paramedics responded near West 7th Street in Little Rock for a medical transport involving a patient experiencing alcohol withdrawal. During transit to the VA hospital, staff encountered verification problems with the patient record and coordinated to resolve identity confirmation before acceptance. The patient was ultimately redirected to another facility of choice.

Audio|Heard on: Lonoke AR Hospital Group Calls
Listen to dispatch call
02:18
Transcript:
00:00
MEMS BLS unit 89 to Little Rock VA.
00:05
Unicom VA, re-identify and go ahead.
00:08
This is MEMS BLS unit 89, Amber and Zoe.
00:14
He would accept the patient before we started transport.
00:17
Morning. We're here to a residence for (name withheld).
00:23
Whose last four are (number withheld).
00:28
And it's chief complaint alcohol withdrawal.
00:33
Vitals are pretty normal—140 over 90, heart rate 80.
00:37
What sugar? One hundred and ninety-eight, ninety-six percent on room air.
00:40
And he's saying no times four.
00:45
Ten four, stand by for verification.
00:49
Copy.
00:51
Little Rock VA MEMS unit eighty-nine.
00:55
Eighty-nine, go ahead.
00:57
You said that last name was (name withheld), last (number withheld).
01:02
Is that correct?
01:05
Copy.
01:08
We have unit 89.
01:09
We do not have this patient in our system.
01:11
He'll need to go to another facility of his choice.
01:15
Copy, thank you.
01:17
You.
01:20
89 to the VA.
01:23
This is VA, go ahead.
01:26
The patients that I've just called in, (name withheld).
01:28
(Name withheld), he has a VA card on him.
01:31
I'm wondering if we have maybe some wrong information.
01:35
Would a member ID or a plan ID be okay to give you?
01:41
Stand by.
01:43
MEMS, can you read me the ID number?
01:49
Okay, the member ID is going to be (number withheld).
02:00
Ten four, stand by.
02:03
Memphis verifies that way his last four is actually (number withheld).
02:10
Copy that, thank you.
02:13
We're going to be headed that way with them.
02:15
We'll be there in about 10 minutes.
02:18
Ten four, enough for the request.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
W 7th St, Little Rock, AR 72205

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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