Elderly woman struggles to open eyedrop bottle

2102 responding to 1439 Spencer, 1439 Spencer Street for a fire call, non-emergent response, map page I-12, time 2057.Dispatch 2102, we're out.2102, thank you.We'll be in a non-emergent response.We're contacting Andrea at this address.She's very kind and elderly and is having trouble getting her eyedrop bottle open for her nightly eyedrops.She is legally blind and unable to do many things.PD is all tied up on another call, or else I would have just had them go that way.2102, copy.2102, copy.