94-year-old man falls and hits head at retirement home

Heard on: Mecklenburg NC Multi-Dispatch Group Calls

01:00

This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change.

00:00

Bravo 19, Matthews Station 1, Rescue 030, Windsor Run Lane, (number withheld) Windsor Run Lane for a Bravo level fall.

00:07

Cross street Liberty Street, dead end.

00:09

Ask for time 1933.

00:15

Matthew Squad 2 and Bravo 19 responding to (number withheld) Windsor Run Lane.

00:21

It's going to be at Windsor Run Assisted Living.

00:23

Responding for a 94, 94 year old male that fell and hit his head.

00:27

He's also complaining of.

00:28

Shoulder pain.

00:29

The staff advised that he's going to be on the correction on the assisted living side.

00:41

Disregard. The staff gave the address to the assisted living side, but says he's on the retirement side.

00:48

They gave the address of (number withheld) Windsor Run Lane, but that's going to be for the assisted living, not the retirement.

00:58

They said to go to the 3rd floor elevator two.

2026-09-13 16:32 UTC

Medical Emergency

Windsor Run Ln, Matthews, NC 28105

Not official report. AI-generated from public dispatch audio. Always verify with official sources.

As discussed during the dispatch call, emergency crews responded to a reported fall involving a 94-year-old man at a retirement facility on Windsor Run Lane in Matthews. The man reportedly fell, hit his head, and was complaining of shoulder pain. Responders were directed to the retirement side of the facility and a third-floor elevator.