Woman trapped in second-floor restroom for over 5 minutes Heard on: Hidalgo County Public Safety 00:40 00:00 We have an alarm for Engine 4, (number withheld) East Ridge Road for a citizen assist. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 We have an alarm for Engine 4, (number withheld) East Ridge Road for a citizen assist. 00:04 Traffic being grown with. 00:07 Horn out. 00:15 Let's go to the item 909 . 00:16 You are not 1077 . 00:19 DL is not clear. 00:20 Card in 2018 . 00:21 Cancel suspended former state. 00:28 Just an update. Reporting party is calling from the South Texas Cardiology Clinic. 00:32 Advising that there is a female stuck in a restroom for over 5 min on the 2nd floor. 00:37 Requesting FD assistance to attempt to open the door. 2026-10-05 16:08 UTC Medical Emergency E Ridge Rd, McAllen, TX 78503 View on map