00:00
Bravo call, Ambulance 442, (number withheld) North Shenandoah Forest Lane, Channel North Primary, call.
00:22
The patient has fallen and they're still on the floor, unable to get up.
00:25
And this is a 3rd call from the caregiver who's not on scene and unable to respond over there to assist.
00:36
This is Engine 44, out.
00:43
This is Engine 442, King 410, ready.
00:46
We're going to be back in service.
00:54
Engine 44, non-injury assistance for an 81-year-old female.
01:06
Dispatch, go ahead.
01:12
Do you guys have any RP information for this address? The Knox box keys or the Knox boxes have all been removed.
01:19
We don't have access without causing damage.
01:25
Copy, looks like we have a maintenance manager.
01:26
Maintenance manager is going over.
01:28
I'll give him a call.
01:40
I got a hold of the on-call maintenance.
01:43
He's en route and it's taking about 20 to 30 minutes to get there.
01:47
I did mention to him about the Knox box keys being removed.
01:51
He wasn't aware of that.
01:55
Copy. We were just able to get in from a neighbor,
02:00
but hopefully they will go to replace their Knox boxes.
02:03
We'll follow up with.
02:04
Prevention, you can let him know he has to continue.
Medical Emergency
