Fire units respond to locked Macy's store at shopping center, Metairie LA
Heads up: This post was detected from real-time dispatch audio. Information may be incomplete, and the situation may evolve. Always verify using official agency releases.
Fire & ArsonFire department units responded to an alarm and possible lock-in at Macy's store inside Lakeside Shopping Center near the Cheesecake Factory. First responders and mall security could not access the store due to locked metal doors. A Macy's representative with keys was en route to provide entry. The personnel coordinated to gain access through an employee entrance on the third floor near the parking garage, where a person was reportedly locked inside.
Audio|Heard on: Jefferson Parish Eastbank Fire Departments
Listen to dispatch call
03:48
Transcript:
00:00
Did you want to be from fire alarm?
00:03
181, that?
00:07
181. The number of security just keeps coming back busy.
00:14
Copy.
00:16
Just let me know if they get in touch with them.
00:18
We're walking around, seeing if we can gain entrance, but everything's metal door.
00:22
Shut, shut, lock.
00:24
Copy.
00:29
21, Marlon.
00:32
21.
00:35
We do have a representative en route to you.
00:42
We had a 20-minute ETA at 2226 and it's 2244 now.
00:49
They have a copy.
01:03
Go ahead. I'm at Cheesecake Factory.
01:06
I'm going to speak with the manager.
01:07
He has a phone number for mall security.
01:13
Stopping.
01:25
Are you in contact with the representative coming? Is it from Macy's?
01:33
Unknown. They gave a number for him.
01:35
I'll try to give him a call and see if he's got keys for Macy's.
01:38
Who's he the representative for?
01:42
Copy. And advise we're on like the Cheesecake Factory side.
01:47
I'm not sure what entrance they use.
01:50
Copy.
01:51
One-eight-one from one-eight-two.
01:54
Go ahead.
01:56
There's a time we're ready.
02:01
Ralph, there's going to be a door next to the entrance by cheesecake factory.
02:07
I'm in the mall right now.
02:12
I'll be going to walk that way.
02:18
21 for 18. I'm going to make my way to security office.
02:24
All right,
02:26
copy.
02:30
Call on 181.
02:32
181.
02:37
181. Mall security is on scene and they don't have access to Macy's, so we need to see if we can get a Macy's rep to open up.
02:48
One of the phone with Rufus.
02:51
He's the one that's en route to you.
02:52
He said he's approaching vets now.
02:56
He said you're going to have to enter the barrage through the third floor.
03:00
That's where the employee entrance is.
03:02
That's where he's going to meet you at.
03:09
Okay, copy, and we're also in contact with a person that's locked in someone on the third floor, so tell them we'll meet them on the third floor of the parking garage.
03:18
Copy that's where he's in road to now, and he has keys to Macy's.
03:24
Copy. Okay,
03:29
one for morning, too.
03:30
I'm with Mall Security.
03:32
We're right by the parking garage.
03:35
Yeah, copy.
03:36
Did you hear the other third floor to parking garage?
03:40
Yeah, ten four.
03:42
One a one and one and two, don't use the elevator name going out.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Veterans Memorial Blvd Ste 55 Ste 55, Metairie, LA 70002
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Not all dispatch calls become confirmed incidents. This reflects early radio traffic only. Treat with caution.
