Unregistered hotel guest in customer dispute Heard on: O'Fallon and Shiloh Public Safety 00:23 00:00 One 20 to copy a customer dispute. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 One 20 to copy a customer dispute. 00:07 Status down (number withheld) , Regency Room (number withheld) , called in by the manager (name withheld). 00:12 She's advising a guest not registered to the room. 00:15 She tried calling them. 00:17 He's in the good suspect here. 00:18 I believe it's a possible mistake on the on their end on the business end. 2026-10-17 16:27 UTC Disturbance Regency Pl, Millstadt, IL 62260 View on map